Buying on StockX

17 articles in this collection
Written by Russ, LA, and Blake

My bid was just accepted. Can I change my shipping address?

We cannot change the shipping destination once and order has been confirmed...
Written by Russ
Updated this week

Will My Louis Vuitton Neverfull Come With a Detachable Pouch?

Written by LA
Updated over a week ago

My bid just got accepted. Can I cancel it?

All sales are binding! When a 'Bid' and 'Ask' match, the trade is confirmed and no longer can be canceled. The integrity of the...
Written by Russ
Updated over a week ago

How do I buy on StockX?

There are two ways to buy sneakers on a StockX product page: 1) Click “Buy”, to purchase immediately at the lowest Ask (listing); or...
Written by Russ
Updated over a week ago

I just placed a bid. Now what?

A transaction only occurs when a Bid and Ask meet. Buyers can select their expiration date, cancel, or update their bid at anytime...
Written by Russ
Updated over a week ago

It has been two business days, and the seller hasn't shipped. What now?

We love that you want your StockX item ASAP. More importantly, worrying about the seller is our job! You get to relax, knowing that we...
Written by Russ
Updated over a week ago

Are returns or exchanges allowed on StockX?

StockX does not allow any refunds, exchanges or swapbacks. But for real, if something is wrong with your order, please contact us at...
Written by Russ
Updated over a week ago

What form of payment does StockX accept?

Buyers can pay with all major credit cards or PayPal. All sensitive information is stored with our payment processing company...
Written by Russ
Updated over a week ago

Does the original box come with the sneakers?

We currently require all sneakers sold on StockX to be authentic, deadstock, and come in the original box. Most of our users...
Written by Russ
Updated this week

What are buyer rewards?

Buyer rewards is reward system for your StockX buying loyalty. A sandwich punch-card for kicks. Once you buy five sneakers, you get free...
Written by Russ
Updated over a week ago

Can I buy a handbag on StockX if I am not located in the U.S?

Written by LA
Updated over a week ago

Will My Watch Come With Box & Papers?

Watches purchased at StockX will come with a StockX Certificate of Authenticity and be packaged in a StockX presentation box.
Written by Blake
Updated over a week ago

Do buyers have to pay sales tax?

Buyers absolutely do not, ever, under any circumstances, ever, have to pay sales tax for any purchase on StockX.
Written by Russ
Updated over a week ago

Will my handbag include the original dust bag and box?

Written by LA
Updated over a week ago

I don't know how an item fits. Can you make a size recommendation?

All brands have slightly different sizing standards. We recommend that you reach out to the specific manufacturer...
Written by Russ
Updated over a week ago

What will be included with my handbag?

Written by LA
Updated over a week ago

Are the photos depicting the actual handbag for sale on the site?

Written by LA
Updated over a week ago