StockX has industry experts on our team that specialize in spotting fakes. Our verification team looks at every single product once the package is delivered to our offices from the seller, No exceptions.
When a product is going through verification, it will be removed from its clear plastic bag. DO NOT send your branded shopping bag and stickers with your item. They are not required and will be discarded once received. Once we confirm that it is legit and also in the agreed upon condition, we will then package up the item and ship it to the buyer. If we determine a product is fake, we will refund the buyer, send it back to the seller and if necessary, take action against the seller to remove them from StockX.
If we determine the item is not in right condition, we will refund the buyer, send the product back to the seller and if necessary, take action against the seller to remove them from StockX. We will not guarantee that your original receipt, or the plastic bag, will be returned to you in the result of an item failing verification.
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