Yes, there are instances when we cannot accept your handbag. We will refuse an item due to the following reasons:
● The handbag features broken parts or is extremely damaged
● The handbag does not fall under our condition guidelines
● The handbag does not include the required original accessories like straps or detachable pouches
● If the bag does not include or has an illegible serial code (Chanel), date code (Louis Vuitton), blind stamp (Hermes), or model and serial number (Gucci)
● We cannot confirm the authenticity of the bag
Please refer to our condition guidelines for more information.