Buying on StockX

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13 articles in this collection
Written by StockX Support, Support, and Russ

What is the Goods & Services Tax?

This tax only applies to items purchased with an Australian shipping address...
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Written by StockX Support
Updated over a week ago

How long does it take to receive my order?

Shipping timeframes, business days
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Written by Support
Updated over a week ago

How do I buy on StockX?

There are two ways to buy sneakers on a StockX product page: 1) Click “Buy”, to purchase immediately at the lowest Ask (listing); or...
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Written by Russ
Updated over a week ago

Why is there a QR code on my verification tag?

Verification tags are always evolving. This is our third model and...
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Written by Russ
Updated over a week ago

Can I buy on StockX if I live outside of the US?

We launched international shipping to over 200 countries...
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Written by Russ
Updated over a week ago

How much does International Shipping cost for Buyers?

We currently ship to 200+ countries around the world, costs vary depending on location. Please check duties and tax.
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Written by Support
Updated over a week ago

What form of payment does StockX accept?

Buyers can pay with all major credit cards or PayPal. All sensitive information is stored with our payment processing company...
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Written by Russ
Updated over a week ago

I just placed a bid. Now what?

A transaction only occurs when a Bid and Ask meet. Buyers can select their expiration date, cancel, or update their bid at anytime...
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Written by Russ
Updated over a week ago

My bid was just accepted. Can I change my shipping address?

We cannot change the shipping destination once an order has been confirmed...
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Written by Russ
Updated over a week ago

My bid just got accepted. Can I cancel it?

All sales are binding. When a 'Bid' and 'Ask' match, the order is confirmed and can no longer be canceled. But you can always resell!
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Written by Support
Updated over a week ago

Are returns or exchanges allowed?

All purchases on StockX are final. Refunds, exchanges, and swapbacks are not allowed...
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Written by Support
Updated over a week ago

It has been two business days, and the seller hasn't shipped. What now?

We get it, the thirst is real. You want to rock your new new ASAP….seller needs to ship!
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Written by Support
Updated over a week ago

What are buyer rewards?

Buyer rewards is reward system for your StockX buying loyalty. A sandwich punch-card for kicks. Once you buy five items, you get free...
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Written by Russ
Updated over a week ago